Shipping policy

At ApnaCart, we are committed to providing a smooth and reliable delivery experience for our customers. This Shipping Policy explains how we process, ship, and deliver your orders.

Order Processing Time

  • Orders are processed within 1–3 business days after successful payment confirmation.

  • Once your order has been shipped, you will receive a confirmation message with available tracking details.

  • Orders placed during holidays, sales events, or high-demand periods may require additional processing time.

Delivery Time

  • Orders are generally delivered within 5–10 business days after dispatch.

  • Delivery timelines may vary depending on your location, courier service availability, and other external factors.

Shipping Charges

  • Shipping charges, if applicable, will be displayed during the checkout process.

  • Any ongoing free shipping offers will be applied according to the terms mentioned on our website.

Order Tracking

Once your order is dispatched, tracking details will be shared through email or SMS (where applicable).

You can use the tracking information to check your order status until delivery.

Delivery Delays

While we aim to deliver orders within the estimated timeframe, delays may occur due to:

  • Courier service issues

  • Weather conditions

  • Public holidays

  • Incorrect address details provided by customers

  • Other circumstances beyond our control

ApnaCart is not responsible for delays caused by courier partners or external factors.

Incorrect Address Information

Customers are responsible for providing accurate shipping details during checkout.

If an order is delayed or returned due to an incorrect or incomplete address, additional shipping charges may apply for re-delivery.

Damaged or Missing Packages

If your package arrives damaged or any item is missing, please contact us within 48 hours of delivery with clear images or videos of the package and product.

Our team will review the issue and assist you accordingly.